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Shipping Policy


If You Accept the Package, Your Are Then Responsible


Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 9 days, we will process the charges and submit the order for shipment.

Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at

Shiping ETA: We use Freight on all our shipments, times can vary - approximate times of delivery is 3 -9 days.


** Please Note: We Have No Control On How Many People Our Couriers Send With Your Package, & Most Of The Deliveries Will Be CURBSIDE



If You Accept the Package, Your Are Then Responsible


Freight Partners: 

We service all of Canada,  Moreover, we use top notch shipping distribution services through Vitran, Day & Ross, Purolator  and many others.


Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to and we will process an insurance claim on your behalf. This needs to be done ASAP, the longer you wait the harder it is to fight with the delivery companies.



Our Warehouses:
We have 2 warehouses in Canada. One in Ontario, Other in BC.


Payment Methods

We take every step necessary to ensure that purchased on our website are 100% secure. See our Privacy policy. for more information. We currently accept the following payment methods.

  • Paybright (payment terms)
  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Discover


Sales Tax

You will be charged appropriate GST and PST (if applicable) at time of purchase. All Duty and Brokerage fees are included in retail price.


Cancellations & Returns:                                   

Any order that is canceled after 24 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees.


Orders returned, for reason other than a defective item (upon receiving), are subject to a restocking fee that is equal to 20% of the price of your order. You (the buyer) are responsible for any return freight (shipping) costs for BOTH directions (from the warehouse to you , and back to the warehouse).

The purchase price minus these fees and costs will then be refunded to your when the warehouse processes your item (product must returned within 30 days, new, unused, and in original packaging). Refunds will only be issued to the original credit card that you used when placing your order. Orders cancelled later than 12 hours after purchase are subject to a 20% cancellation administration fee. 

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